Privacy Policy

Last Updated: [19th Aug 2024]

At Distress Sales Kenya, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.dsk.co,ke, use our services, or interact with us. By using our website and services, you agree to the collection and use of your information in accordance with this policy.

1. Information We Collect

We collect various types of information in connection with the services we provide, including:

1.1 Personal Information

  • Contact Details: Your name, email address, phone number, and physical address.
  • Account Information: Your username, password, and other details related to your account.

1.2 Transaction Information

  • Purchase Details: Information related to transactions you conduct through our platform, including items purchased or sold, payment method, and delivery details.

1.3 Technical Information

  • Usage Data: Information about how you access and use our website, including your IP address, browser type, operating system, and pages visited.
  • Cookies and Similar Technologies: Information collected through cookies, web beacons, and similar tracking technologies.

2. How We Use Your Information

We use the information we collect for various purposes, including to:

2.1 Provide and Improve Our Services

  • Process transactions and manage your account.
  • Respond to your inquiries and provide customer support.
  • Improve our website, products, and services.

2.2 Marketing and Communications

  • Send you promotional materials and other communications regarding our services.
  • Personalize and enhance your experience with our website and services.

2.3 Legal and Compliance

  • Comply with legal obligations and protect our legal rights.
  • Prevent fraud, abuse, and other harmful activities.

3. How We Share Your Information

We may share your information with third parties in the following circumstances:

3.1 Service Providers

  • We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer support.

3.2 Legal Obligations

  • We may disclose your information to comply with legal obligations, respond to legal requests, or protect our rights and property.

3.3 Business Transfers

  • In the event of a merger, acquisition, or sale of all or a portion of our assets, we may transfer your information to the acquiring entity.

4. Your Choices and Rights

You have certain rights regarding your personal information, including:

4.1 Access and Correction

  • You may access and update your personal information by logging into your account or contacting us at [email protected].

4.2 Marketing Communications

  • You may opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us at [email protected].

4.3 Cookies and Tracking Technologies

  • You can set your browser to refuse cookies or to alert you when cookies are being sent. However, some parts of our website may not function properly without cookies.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee its absolute security.

6. Retention of Information

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these third-party sites. We encourage you to read the privacy policies of any third-party websites you visit.

8. Children’s Privacy

Our website and services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Your continued use of our website and services after any changes constitutes your acceptance of the new Privacy Policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Thank you for trusting Distress Sales Kenya with your personal information.